A Chromebook that won’t turn on can be pretty annoying. Think about it! You have an important business presentation to make or a school project to work on, and your Chromebook is acting up. That can be frustrating!
According to a Square Trade Survey, a third of laptops will fail within three years. So, if you’re wondering how to go about one that won’t turn on, you’ve come to the right place. This guide will show you how to troubleshoot and fix the problem.
Why your Chromebook Won’t Turn on
First, you want to troubleshoot why your Chromebook won’t turn on before trying to fix the problem. Below are some of the reasons your Chromebook won’t turn on.
- Battery charger problem.
- Internal hardware problem.
- Chrome operating system problem.
- Interference from external hardware.
10 Ways to Fix the Problem
If your Chromebook isn’t turning on, the problem can be due to one or more of the above reasons. With that being said, let’s jump into how you can fix the problem.
1. Plug it into a Power Source
Most likely, your Chromebook won’t turn on because of low battery or no charge. You could have used the laptop overnight and failed to recharge. In that case, you only need to plug it into a power source to charge the battery and see if it turns on.
2. Get a New Battery
It would be best to get a new battery if the current one isn’t charging. Probably it’s outlived its useful life cycle, and a replacement would be the best thing to do. So, shop around to find the best Chromebook battery deals according to your budget.
3. Restart the Chromebook
Restarting the Chromebook can also go a long way to help solve the problem. However, you need to perform a hard restart specifically. It’s advisable to find a more tech-savvy person to help you run a hard restart if you can’t do it yourself. Overall, a hard restart helps clear the hardware and caches, stopping the Chromebook from turning on.
4. Disconnect External Hardware like USB
Sometimes, external hardware like USB cables and external hard drives can stand in the way, preventing Chromebooks from turning on. In this case, disconnect everything, then restart the laptop.
5. Log in as a Guest or use another User
This should work when you have a syncing problem after a hard restart. Sometimes signing in using your usual user account isn’t possible. The best way out of this problem is to try signing using a guest or another user account in your Chromebook.
6. Uninstall Some Applications
You can also try to remove some Chrome extensions and see if the problem goes away, or it’s persistent. This solution works when the Chromebook laptop crashes when you turn it on.
7. Install a New Operating System
Installing a new operating system can make the difference if the chrome operating system keeps crashing when you turn on the Chromebook. Alternatively, you can update the current OS and see if the problem ceases.
8. Reset the Chromebook Back to Factory Mode
You can also reset the Chromebook back to factory mode to see if the problem goes away. However, this is a desperate move you should approach with caution. As a rule of thumb, consider factory resetting your Chromebook when you have a backup of your data.
9. Reach out to a Chromebook Specialist
If the above solutions aren’t working for you, it would be best to seek help from a Chromebook specialist. This can be a dealer or a manufacturer you can access easily.
10. Buy another Chromebook
Lastly, you may have to buy another Chromebook if none of the above solutions work for you. So, shop around to find what suits your budget and specifications.
There you have it! Try out these recommendations to fix your Chromebook that won’t turn on. Also, please let us know if you’d need further assistance in the comment section below.